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FAQ

Account

  • How to log in to Notta without a password?
  • Forgotten your password?
  • I don’t get a verification code.
  • Can I retrieve my account after it is deleted?

Billing & Subscription

  • What is the "3-day Free Trial" on Notta mobile app?
  • Why can’t I get subscription information from Google Play?
  • Is there a free trial?
  • Do I need to pay for an additional plan even if I've subscribed to Notta app?
  • Can I change my subscription?
  • What types of payment can I use?
See all 14 articles

Features

  • Can I use Notta on iPad?
  • What languages does Notta support?
  • What browser does Notta support?
  • How to improve your transcription quality?
  • How to improve the translation of your transcript?
  • Does Notta automatically summarize my minutes?
See all 12 articles

Notta Team

  • Rules to deal with permission conflict
  • Does my Team Workspace have a storage limit for the recordings and transcripts?
  • Can I transfer my ownership of the Team Workspace to another user?
  • How can I add more seats to my current Team Workspace?
  • How do I get more transcription minutes for my Team Workspace?
  • Do the transcription minutes apply to the whole Team or to each of the members?
See all 11 articles

Support

  • Do you offer 24/7 customer service?
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