エリカ

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  • Can I use Notta on iPad?

    The Notta app is available for the iPad. If you want to use Notta on an iPad, you need to update the app to version 5.3.0 or above.

  • How to improve your transcription quality?

    The quality of transcription mainly depends on the recording. Make sure you get a sound recording before starting transcription. Below are some tips for improving your transcript:   Q1: What can I ...

  • How to improve the translation of your transcript?

    The quality of translation mainly depends on the transcription. So don't forget to proofread and revise your transcript before translating it.   Note: Translating the transcript will consume your t...

  • What browser does Notta support?

    Notta works on Google Chrome, Microsoft Edge, Safari browsers. And we will consider supporting more browsers in the future.  

  • Can I retrieve my account after it is deleted?

    We’re sorry to see you leave. Your account can’t be retrieved once it is deleted.   Please make sure you have canceled your paid subscription plan first and save your data, such as recordings and t...

  • Forgotten your password?

    Just remember that the Notta password must be 8-20 characters.   Try resetting your password by following this: Open the Notta mobile app Tap Sign In Tap Forgot Password Enter the email address yo...

  • What is Notta?

    Notta is an AI-based voice-to-text transcription service that supports 104 languages. You can get automated transcription by recording audio and uploading your files.   We believe our time is too p...

  • Data security and privacy policy

    Notta takes the security of your data very seriously. Files are transcribed by machines and are never seen by a human. You can trust Notta to keep your data secure as we have multiple safeguards th...

  • Do you offer 24/7 customer service?

    Sorry, we don’t provide 24/7 service at this moment. Need help? Please email support@notta.ai for further assistance and our customer support team will respond to you promptly during normal busines...

  • Didn’t receive a reward after participating in the in-app Refer & Earn?

    Double-check with your friend about this: The reward is available in your account only when your friend signs up and log in to Notta via the exact link you shared.   Still didn’t receive the reward...