エリカ
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Recent activity by エリカ-
Data security and privacy policy
Notta takes the security of your data very seriously. Files are transcribed by machines and are never seen by a human. You can trust Notta to keep your data secure as we have multiple safeguards th...
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Do you offer 24/7 customer service?
Sorry, we don’t provide 24/7 service at this moment. Need help? Please email support@notta.ai for further assistance and our customer support team will respond to you promptly during normal busines...
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Didn’t receive a reward after participating in the in-app Refer & Earn?
Double-check with your friend about this: The reward is available in your account only when your friend signs up and log in to Notta via the exact link you shared. Still didn’t receive the reward...
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Why did my transcription request fail?
Some likely reasons why Notta couldn't transcribe your audio including: Unstable network connection. You may change the network and try again. Didn’t get enough transcribing minutes. Please get...
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I can’t import my audio files.
If you fail to upload your file, please take the following troubleshooting steps before contacting the support team. Transcription of audio via import is a benefit of paid subscription. Check w...
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Does Notta support speaker identification?
Sorry, speaker identification is not available in Notta at this moment.
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Does the subscription renew automatically?
Yes, the subscription will be renewed automatically unless you cancel it.
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Can I get a receipt or invoice?
You may find your purchase history on the app store if you subscribe to Notta app. Check out your purchase history for the App Store, iTunes Store, and more, click this link. Check out your ord...
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My credit card isn't being accepted.
This is usually a result of one of these issues: 1. Entering the wrong card number or other payment information. Triple-check all your payment information. 2. Your card is not accepted by S...
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Can I split the annual or semi-annual bill into monthly payments?
Sorry, splitting bills monthly is not available at this moment. The monthly plan is recommended if you need to pay each month.