サポート担当

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Activity overview

Latest activity by サポート担当
  • サポート担当 created an article,

    Does my Team Workspace have a storage limit for the recordings and transcripts?

    Nope, the Team Workspace doesn't have a limit for data storage. So get the best out of every conversation your team have with Notta!

  • サポート担当 created an article,

    Can I transfer my ownership of the Team Workspace to another user?

    No, at the moment you can't. We hope to support this feature and we're working out solutions to meet this requirement. So stay tuned to our future updates!

  • サポート担当 created an article,

    How can I add more seats to my current Team Workspace?

    We don't support adjusting the number of seats directly in your current Team Workspace at the moment, but we're working out solutions to meet this requirement. If you feel that this would be a feat...

  • サポート担当 created an article,

    How do I get more transcription minutes for my Team Workspace?

    If your team has run out of the transcription time until the next reset and you need more minutes, please contact support@notta.ai for further assistance.

  • サポート担当 created an article,

    Do the transcription minutes apply to the whole Team or to each of the members?

    The whole team shares the transcription minutes. If your Team Workspace has run out of transcription time in the current period and you need more minutes, please contact support@notta.ai for furthe...

  • サポート担当 created an article,

    If my subscription expires, will I still have access to my Team Workspace?

    Yes. If the subscription expires, you can still access and edit all the recordings in the workspace, but you won't be able to use the paid features. If you cancel the subscription, you still have a...

  • サポート担当 created an article,

    How do I change my Team Monthly plan to the Annual plan?

    1. Go to User Settings -> Billing -> Payment History, and click Cancel Subscription to unsubscribe from the current monthly plan first. 2. Click Resubscribe and you'll be directed to the Notta Tea...

  • サポート担当 created an article,

    Can team members edit a transcript at the same time?

    In the current version, Notta Team does not support synchronous editing on one transcript. :( But we're planning this important feature and will bring it to our team users in the near future!   Not...

  • サポート担当 created an article,

    Can a member connect his/her Google Calendar in Team Workspace?

    Yes. After you grant Notta access to your Google Calendar, your calendar events will be synced in all workspaces you've joined - your personal and team workspaces. This does not mean that you're sh...

  • サポート担当 created an article,

    Roles in Team Workspace

    There are currently 2 roles in Team Workspace: owner, and member.   Owner If you create a Team Workspace, then you're automatically the owner. There can only be 1 owner in a Team Workspace and the ...