
Nottaサポート
Articles
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How to transcribe audio & video files on Notta mobile app?
Importing your audio files to Notta is easy! You can import audio files recorded with your phone or recorder to Notta for automatic transcription. Contents What are the usage allowances for eac...
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Do you offer 24/7 customer service?
Sorry, we don’t provide 24/7 service at this moment. Need help? Please email support@notta.ai for further assistance and our customer support team will respond to you promptly during normal busines...
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How to contact support via email?
Having trouble using Notta? Before you contact Notta support, we recommend seeking the answer in the Help Center to your question. If you’re still experiencing problems, reach out to our support ...
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How to translate the records on Notta?
1. Open your record, tap the "Translate" icon 2. Read the note and tap "Continue" to translate. Note: Translating will consume your transcribing minutes. And the translated text cannot be edit...
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Upgrade to a paid subscription on Notta app
1. Tap the Mine page, then tap Subscribe. 2. Check the features, then choose the plan that you need. And click the blue button [Subscribe] at the bottom to upgrade your plan.
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How to export transcripts and recordings on Notta App?
1. Open your record, tap the"…" three-dot icon in the top right, then tap Export. 2. Choose to export the audio or text in different file formats.
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Delete a record
1. Open your record, tap the "…" three-dot icon in the top right, then tap Delete at the bottom. 2. Confirm again and tap the red button Delete. Note: The deleted file will be moved to T...
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Useful Tips
Search with keywords Open your record, tap the 🔍 and enter a keyword in the search box to quickly locate it. Set the transcription language 1. Tap Mine page, then set your Transcription Lang...
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Organize your records in folders
1. Tap the folder list at the upper-left corner of the Home page, then tap the "+" button to create a folder. 2. Enter a name for the folder, select a color and tap Done. 3. Back to My Co...
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Show and hide the timestamps
1. Open your record, tap the "…" three-dot icon in the top right. 2. By default, the recording displays timestamps dividing it into sections, based on a pause in conversation or change in ...