Nottaサポート
Articles
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Translation
1. Open the file you want to translate and click the [Translate] icon. 2. Select translation language and click [Translate]. To enhance translation accuracy, please ensure to review and correct the...
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Copy to export text
1. Open your record, tap the "…" three-dot icon in the top right, then tap Copy on the left. And the text will be copied to your clipboard. 2. Paste the copied text where you want to paste ...
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My credit card isn't being accepted.
This is usually a result of one of these issues: 1. Entering the wrong card number or other payment information. Triple-check all your payment information. 2. Your card is not accepted by S...
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Why can’t I get subscription information from Google Play?
If you can’t view the subscription information from Google Play, please perform the below troubleshooting steps. Check your internet connection. Make sure that your internet is stable and working....
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Show and hide the timestamps
1. Open your record, tap the "…" three-dot icon in the top right. 2. By default, the recording displays timestamps dividing it into sections, based on a pause in conversation or change in ...
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Manage your Notta account
On the Mine page, you can check information such as your Notta account, your plan, and usage of the transcription minutes. 1.User name 2.Plan: The plan you've purchased or given for free by N...
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How to translate the records on Notta?
1. Open your record, tap the "Translate" icon 2. Read the note and tap "Continue" to translate. Note: Translating will consume your transcribing minutes. And the translated text cannot be edit...
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Can I retrieve my account after it is deleted?
We’re sorry to see you leave. Your account can’t be retrieved once it is deleted. Please make sure you have canceled your paid subscription plan first and save your data, such as recordings and t...
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Does Notta support speaker identification?
Yes, Notta comes with a speaker identification feature. This article summarizes the conditions for using speaker identification and important notes. Please refer to this article if you have any que...
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Data security and privacy policy
Notta takes the security of your data very seriously. Files are transcribed by machines and are never seen by a human. You can trust Notta to keep your data secure as we have multiple safeguards th...