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Articles
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How to edit transcripts?
Click the title of the recording you want to edit and you will be redirected to the detail page. Recording playback Edit transcripts Merge and split blocks Delete blocks and undo actions Insert P...
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What should I do if Notta can't transcribe in real time?
If you're experiencing issues with [Record an Audio], here are some suggestions to help troubleshoot the problem: 1. Check the recommended operating environment In order to run Notta, the operati...
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What steps I can take to address the problem when I encounter issues with audio recording?
If you cannot record other speakers' audio Possible usage scenario 1 You probably use [Record an audio] feature for recording web meetings directly in your browser. When conducting a web meeting an...
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Can a deleted workspace be restored?
Please note that once you delete a workspace, it cannot be restored.
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Is it possible to buy more transcription time?
■ For Free plan Free plan users can use Notta for free for up to 120 minutes (2 hours) each month, but if you register as a Pro member, the monthly quota will be 1,800 minutes (30 hours).For detail...
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Can I split the payment?
Each plan can only be purchased in one lump sum; purchasing in installments is not available. Premium membership offers annual and monthly plans, depending on your payment frequency. Payment is mad...
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What should I do if the payment is completed but not reflected?
If you have purchased a pro plan/business plan but your account is still reflected as a free member, you may be able to resolve the issue by following the steps below. Before contacting us, please ...
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How to fix purchases not working on Google play?
Check the status of your network connection If your internet is unstable, you may not be able to connect to the Google Play Store. Please check your internet connection then try again. Delete Goo...
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Is it necessary to set a login password?
No. You can also sign in directly to Notta with your Apple/Google/Microsoft account. How to sign up: Sign up your Notta account
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Available environment
Smartphone/Tablet: Available on iOS and Android apps Supported OS: iPhone/iPad app: Compatible with iOS 10.0 and later. Android app: Compatible with Android 7.0 and later. Supported Versions: iP...