Can I change my payment method?

You can update your payment method for an active subscription. Once the update is completed, the new payment method will take effect at your next subscription renewal.

The process differs depending on your current payment method. Please follow the instructions for your subscription type below.

Web subscription

If you subscribed through the Notta Web version, the steps vary depending on whether you are paying by credit card or via the payment service "Link".

1. Log in to Notta Web (app.notta.ai) using a PC browser.
2. Click your Profile image > Settings in the upper right corner of the screen.
   
3. In the left navigation menu, scroll down and click Billing.
   

4. Under the Payment method section, follow the appropriate instructions below based on what is displayed.

   If the last four digits of your card are displayed

   You are currently paying by credit card. You can manage or update your card information right here in your account settings

   1. Click Add a new method.
      
   2. Enter your new card details and register the card.
      • Enter your credit card number, expiration date, and security code, then click Add.
      • If you check Pay with This Method Next, the new card will automatically be set as the default for your next renewal.
      • For supported credit cards, please refer to: What credit cards are supported on the Web version? 
        
   3. If multiple cards are registered, you can remove a card or switch the default payment method.
      • To change the default payment method:
        Click the ⋯ icon next to the card and select Pay with this method. The selected card will be used starting from your next renewal.
        
      • To remove a card:
        Click the ⋯ icon next to the card and select Delete this method.
        

   If the Link logo and email address are displayed

   Your payment method is managed through the payment service "Link". In this case, you need to update your information directly on the Link website.

   1. Log in to Link using the displayed email address: app.link.com/login
      
   2. Update your payment information in the Link dashboard.
      • For detailed instructions, please refer to Link's help page: How do I update my information with Link?

App Store subscription

If you subscribed via the iOS app (App Store billing), you must update the payment method associated with your Apple ID. Changes cannot be made within the Notta app. Please update your payment information directly in your Apple device settings.

• For details, please refer to Apple's help page: If you need to change or update your Apple Account payment method

Google Play subscription

If you subscribed via the Android app (Google Play billing), you need to update your payment method in your Google Account settings. You can do this through the Google Play Store app or a web browser.

• For details, please refer to Google's help page: How to add, remove, or edit your Google Play payment methods

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