🔄 Subscriptions
Credit Card Payment (Web Version)
In accordance with our Terms of Service, refunds are generally not provided for paid plans purchased through the Web platform. If you have any questions, please contact us at support@notta.ai.
Apple ID Payment (iOS App)
For purchases made via the App Store, please request your refund directly through Apple Support by following the official guide below:
â–ŤApp Store Refund Guide: support.apple.com/en-us/118223
Google Play Payment (Android App)
For purchases made via Google Play, please request your refund directly through Google Help by following the official guide below:
â–ŤGoogle Play Refund Guide: support.google.com/googleplay/answer/2479637
📦 Hardware Products
If you purchased a hardware product (Notta Memo AI Voice Recorder), refund eligibility depends on several criteria, including the purchase date, the condition of the item, and the reason for the return.
For purchases made directly through the Notta Official Store, please review our refund policy via the URL below:
â–ŤNotta Official Store Refund Policy: shop.notta.ai/en-us/policies/refund-policy
If you purchased your product through other distribution channels such as Amazon, please refer to the specific refund and return policies established by that respective platform.