Can I use one Notta account on multiple devices simultaneously?

Notta offers a web version (browser version) and a mobile app version, allowing you to work smoothly from any location, whether it's the office, on the go, or at home.

Accounts are not tied to specific devices. Therefore, data is synchronized across different devices when you log in with the same account. However, there are limitations on the number and types of devices that can be used simultaneously.

This article explains the allowed and disallowed usage patterns for simultaneous access.

Permitted device combinations

Currently, you can use one account on up to 3 devices at the same time. The breakdown is as follows:

  • Device 1: Up to 1 computer (Notta Web version)
  • Device 2: Up to 1 iPad (Notta mobile app)
  • Device 3: 1 of either iPhone, Android smartphone, or Android tablet (Notta mobile app)

 

Examples of permitted combinations

1 iPhone (Notta mobile app)
+ 1 iPad (Notta mobile app)
+ 1 computer (Notta Web version)
Permitted

multi-logins-en-01.png

1 Android smartphone (Notta mobile app)
+ 1 iPad (Notta mobile app)
+ 1 computer (Notta Web version)
Permitted

multi-logins-en-02.png

 

Prohibited device combinations

Simultaneous use with the following device combinations is prohibited:

  • Simultaneous use of Notta Web from different devices or different browsers
  • Simultaneous use of the Notta mobile app on both iPhone and Android devices

Note: If a conflict occurs due to multiple logins, the session that logged in later will be maintained, and the session that logged in earlier will be automatically logged out.

 

Examples of prohibited combinations

2 computers (Notta Web version) Prohibited
1 iPhone (Notta mobile app)
+ 1 Android smartphone (Notta mobile app)
Prohibited
1 iPad (Notta Web version)
+ 1 computer (Notta Web version)
 Prohibited
1 iPhone (Notta Web version)
+ 1 computer (Notta Web version)
 Prohibited
1 Android device (Notta Web version)
+ 1 computer (Notta Web version)
 Prohibited

multi-logins-en-03.pngmulti-logins-en-04.png

 

Solutions for disallowed simultaneous use

  • If you do not need to access multiple devices of the same type simultaneously, you can avoid login conflicts by using them at different times.
  • If you need to access multiple devices of the same type simultaneously, we recommend registering an additional account. If you want to share data between both accounts, you can purchase a 2-seat Business plan and have each account work in the same workspace, which allows for data sharing through access permission assignment.

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