Cancel your Notta subscription

What you need to know about unsubscribing

• Most subscriptions automatically renew unless you cancel them.
• Removing the Notta app from your mobile phone or deleting your Notta account will not stop or cancel your subscription.
• If you cancel, you can continue to use your activated subscription plan until the end of the current billing cycle.
• Cancel your subscription at least 24 hours before the next billing date to avoid being charged again.
• The remaining days of your subscription are non-refundable.

Where to unsubscribe?

To unsubscribe, you'll need to go through the platform where your subscription was originally created:

• If your subscription was created via the App Store, you can only cancel it through your associated Apple account's subscription management.
• If your subscription was created via Google Play, you can only cancel it through Google Play.
• If your subscription was created via the Notta web version, you can only cancel it by accessing Notta web on a computer.

Cancel App Store / Google Play subscriptions

• Cancel subscriptions created via App Store
• Cancel subscriptions created via Google Play

Cancel a subscription created on Notta Web

1. Log in to the Notta Web version on your computer.
2. Click your Profile image > Settings in the upper right corner of the screen.
   
3. Hover your cursor over the navigation bar on the left side of the settings screen and scroll down. When you see Billing, click it.
4. You'll find the Cancel subscription button at the bottom of your "Billing" screen. Just click it to proceed.
5. Finally, a confirmation screen asking "Cancel your subscription?" will appear. Click Cancel subscription.
6. When the "Payment Method" status switches from "Auto-renewal" to "Non-renewable" this confirms that your cancellation was successfully processed and future automatic renewals are stopped.