What should I do if the payment is completed but not reflected?

If you have purchased a pro plan/business plan but your account is still reflected as a free member, you may be able to resolve the issue by following the steps below.

Before contacting us, please check the following points.
1. Check whether you have completed the purchase with another account.
2. Check whether you are logged in with a different account from each device, browser, or app.

 

If none of the aforementioned solutions apply or if the issue remains unresolved, please feel free to contact us [support@notta.ai].

Articles in this section

Was this article helpful?
0 out of 1 found this helpful
Share