Thank you for using Notta.
To ensure the safety of your account and personal information, we would like to inform you about the official email domains used by Notta, and how to identify legitimate messages from us.
Since desktop email software allows the sender's address to be freely configured, it is possible to send spoofed emails impersonating our company or services, which poses risks such as theft of personal information and unauthorized access.
Please refer to this article to learn how to distinguish official communications from suspicious emails and protect yourself.
Official Email Domains Used by Notta
| Email Domain (Example) | Purpose |
|---|---|
| @notification.notta.ai | System Notifications |
| @register.notta.ai | Authentication |
| ＠notta.ai | Official Email Domain |
| @mail.notta.ai | Marketing / Promotions |
| ＠notta.zendesk.com | Customer Support |
Note: It may be disguised as the same domain as above. Please check according to the content of the email.
About Emails from Stripe (Payment Service Provider)
Notta uses Stripe for payment processing.
You may receive emails from Stripe's official domain (@stripe.com) with subjects such as:
- Payment failure notifications
- Credit card update requests
- Invoices or billing details
If you receive an email with “Notta” in the subject line and from the domain @stripe.com, it is most likely a legitimate message regarding your payment. Please follow the instructions in the email with confidence.
Referral Bonus-Related Emails
If you are participating in Notta’s Referral Bonus, you may receive emails: With “Notta” in the subject line, and From the domain @cello.
So these emails typically notify you of new rewards or referral updates. They are sent via a trusted Notta partner and are safe to open and follow the provided instructions.
About Domain Updates
As Notta continues to grow, we may introduce new domains in the future for specific communications. If you ever feel uncertain about the legitimacy of an email, please confirm it by contacting our support team.