Help & Resources

Contact Us

• How to contact support via the in-app feedback?
• How to contact Notta？
• Notta official email domains
• How to contact support via email?
• Do you offer 24/7 customer service?
• How to submit feature feedback and suggestions?

Notice

• Notice of additional email verification for third-party logins

Billing & Subscriptions

• Create a Notta subscription
• Change your billing cycle on Notta
• Change your subscription plan on Notta
• Purchase add-ons for Notta
• Cancel your Notta subscription
• Usage calculation rules for Notta features

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Troubleshooting

• Troubleshooting checklist
• How to retrieve record log information (record ID) for issue investigation?
• Why am I seeing the "You’ve hit the limit for this feature" error?
• What should I do if I get a "This account already exists" error in guest mode?
• Why didn't I receive my verification code?
• What should I do if the transcription progress is stuck?

See all 11 articles

Use Case

• Notta for Personal Study
• Notta for Interview Transcription

Showcase Tutorial

• ‭How to share & edit videos?‬
• How to create & dub videos?

Notta Mobile App Tutorial

• How to reduce the size of Notta app?
• How to download and log in to Notta App?
• How to export transcription with translation?
• How to use Notta Quick Actions?
• How to use Notta as guest
• Settings on Notta

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Security

• Data security and privacy policy