If you're experiencing issues where buttons on Notta are not fully visible or unclickable, please follow the steps below to troubleshoot:
Check your browser's zoom level
If your browser zoom is set too high, some buttons may not be fully visible. We recommend reducing the zoom level to improve display.
Also, on smaller screens, even at 100% zoom, parts of the UI may be cut off. In such cases, try zooming out or switching to a device with a larger screen.
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Check third-party browser extensions
Some browser extensions—such as ad blockers, pop-up blockers, or dark mode/eye-care plugins—may interfere with the proper functioning or display of the Notta web app. Try disabling extensions using one of the following methods and see if the situation improves.
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- Open Notta in incognito mode (private browsing). All extensions and plugins are disabled by default in incognito mode.
- Disable installed browser extensions one by one to identify the one causing the problem.
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Check your browser
We recommend using the latest version of:
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- Google Chrome
- Microsoft Edge
- Safari
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Clear cache and cookies
Old or corrupted cache data can sometimes cause web page loading issues. Please clear your browser's cache and cookies using the following steps.
- Press Ctrl + Shift + Delete (⌘ + ⇧ + Backspace on Mac) simultaneously on your keyboard to open the browser's "Clear Browsing data" window.
- Check Cached images and files and Cookies and other site data and select a time range.
- Finally, click the Clear Now button to complete the operation.